Nov. 3, 1999
I just called OKC at 6:05 a.m. at 6:18 Molly answered and I asked for Fushia. Not available. Molly brought up my case records and stated that the reviewer was not satisfied with the two letters from my doctors stating that I was well, with no after or side effects and ready to return to flying. Gave up at 6:25.
The reviewer is having a letter sent to me, effectively asking how cure could have happened along with a complete accounting of all related medical records. There is no way of telling when the letter will be typed and mailed. I will begin gathering all the records in anticipation that a letter will be making its five-day trip to me any day soon.
I honestly feel that the entire process is a 'make work' program for the employees of the system.
Gene Whitt
November 4, 1999
6:20 a.m. Called OKC Aeromedical Certification Division
6:32 a.m. Dusty answers and I ask to speak to Fushia. Fushia is away from her desk.
6:39 a.m. Fushia answers and I ask for email address that will give me direct contact with Silberman.
Message sent is...
This is a test to see if direct contact is possible.
G. whitt
It will not work. I must have copied it incorrectly. Will try again via phone to get correct address.
Gene Whitt
November 5, 1999
6:11 a.m. Called OKC and got Donna. She is new on the job. I don't know if she is an additional employee or just one of the four who usually man the phones. Anyway, she explained to me that the computer system is not only down but being dismantled so that everything has to be done by hand. When she tried to use my six digit case number to locate my file she found that I should have seven digits now.
When I gave her my social security number she immediately said that I would have to talk to Fushia, her supervisor. They must have me red-lined now as a problem.
6:20 on hold for Fushia
6:27 Fushia comes on line and I tell her that what I need is direct contact with Silberman via phone or email. She is very patient to hear me out. She has seen the two letters from my doctors so I do believe she is trying to help me. Puts me on hold.
6:32 Fushia indicates that she will have my papers hand-delivered to the 'Reviewers'. Additionally, we arranged that I would get a phone call at 8:00 a.m. OKC time on Monday morning from someone. I can only hope.
November 8 1999
Sir,
I am presently awaiting a phone call from your division that was supposed to come at 8:00 a.m. OKC time. Since it never came at the appointed time I am contacting you via email. To keep this brief, I am not recounting my tale of woe; instead, I include my primary doctor's statement:
"Mr. Whitt has completed definitive treatment for prostate cancer and is experiencing no adverse effects. From the urological standpoint he may resume all activities without restriction. His recent PSA is 1.0 and there is no evidence of cancer progression."
I am well into my second month of trying to get my certificate and career up and running. This is my longest period out of flying and instructing in over thirty years.
Gene Whitt
PI# 459571
November 8, 1999
Date: Mon, 08 Nov 1999 12:50:56 -0500
From: "Warren Silberman"<Warren.Silberman@faa.gov>
To: <gwhitt@ix.netcom.com>
Subject: Re:Medical
Mr. Whitt:
Please FAX me at 405-954-3231 the medical statement from your physician.
Warren Silberman, D.O., MPH
Manager Aeromedical Certification
____________________Reply Separator____________________
Subject: Medical
Author: <gwhitt@ix.netcom.com>
Date: 11/08/1999 9:38 AM
Sir,
I am presently awaiting a phone call from your division that was supposed to come at 8:00 a.m. OKC time. Since it never came at the appointed time I am contacting you via email. To keep this brief, I am not recounting my tale of woe; instead, I include my primary doctor's statement:
"Mr. Whitt has completed definitive treatment for prostate cancer and is experiencing no adverse effects. From the urological standpoint he may resume all activities without restriction. His recent PSA is 1.0 and there is no evidence of cancer progression."
I am well into my second month of trying to get my certificate and career up and running. This is my longest period out of flying and instructing in over thirty years.
Gene Whitt
PI# 459571
All,
I faxed him a copy of his request along with medical statements from my two doctors at 22:52 . Now I wait
November 12
6:06 and "all agents are busy" on the FAA answering machine.
6:13 Donna answers. I give her pertinent information and am put on hold.
6:20 Donna goes to her computer and finds that the only data related to my social security number is dated 1998. I conplain about being in my second month and she tells me that some have even waited six months. Apparently there is a dual computer system. Some Agents do not get to use the new system. I ask if there is an advocate unit that will permiet me to appeal the handling of my problem. I'm put on hold.
6:27 Donna back on line to tell me that my papers have 'moved on' to the next priority. She can't (won't) tell me where or who to contact.I ask for Fushia. Fushia has left her desk. Donna says that Fushia will phone me. I say I will hold, Fushia has told me that I would be getting a phone call Monday morning of this week. I stayed by the phone all day. No call. Last week I was told that I would be getting a letter. No letter.
6:35 donna says that she must get to other callers. She doen'tknow when Fushia will return.
Guess I'll email Silberman again.
November 14, 1999
email to silberman
Sir,
I called Friday to get a progress report. No one would
give me any help nor allow me talk to anyone who could help.
The Firewall works.
Did my Fax do any good? What can I do next?
Never did get an answer.
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